Shipping policy
Welcome to Moonshy! We are committed to ensuring your orders are delivered safely, promptly, and affordably. Please review our shipping policy for detailed information on how we handle shipping.
Processing Time
- Order Processing: Orders are typically processed within 1-2 business days after payment confirmation.
- Custom or Bulk Orders: May require additional time for preparation. Please contact us for specific timelines.
Shipping Rates & Delivery Times
- Standard Shipping: Estimated delivery within 5-7 business days. Rates vary based on location and order weight.
- Expedited Shipping: Estimated delivery within 2-4 business days. Additional charges apply.
Shipping Locations
- We currently ship across India.
- International shipping is not available at this time.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number and link to track your shipment.
Delivery Issues
- Incorrect Address: Please ensure your shipping address is accurate. Moonshy is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
- Lost or Damaged Items: If your order is lost or arrives damaged, please contact us within 7 days of delivery for assistance.
- Missed Deliveries: If delivery is missed, our courier partners may attempt redelivery. Please follow the instructions in the tracking link or contact us for help.
Returns and Refunds
For information about returns, refunds, or exchanges, please refer to our Return & Refund Policy.
Contact Us
For any shipping-related questions or concerns, feel free to contact us:
- Email:
- Phone: +91-9029540678