Terms of service

Terms and Conditions

Welcome to Moonshy! These terms and conditions govern your use of our Shopify store and the purchase of our products, including Body Detox Juice, Soap, Amla Candy, Amla Powder, and more. By accessing or using our website, you agree to abide by these terms. If you do not agree, please refrain from using our services.

1. General Information

Moonshy is a brand offering homemade and natural products. All our products are made with care and precision. However, individual results may vary depending on personal usage and health conditions.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use our website and purchase products.

3. Orders and Payments

  1. Placing an Order:
    Orders can be placed directly on our Shopify store. Ensure all information provided is accurate.
  2. Pricing:
    All prices are listed in INR (₹) and are subject to change without prior notice.
  3. Payment Methods:
    We accept online payments via secure payment gateways. Orders will be processed only after successful payment.

4. Shipping and Delivery

  1. Shipping Policy:
    We ship products within India. Delivery times may vary depending on your location.
  2. Delays:
    While we strive to meet delivery timelines, Moonshy is not responsible for delays caused by unforeseen circumstances such as courier delays or natural calamities.
  3. Shipping Charges:
    Applicable shipping charges will be displayed during checkout.

5. Product Usage and Disclaimer

  1. Natural Products:
    Moonshy products are made using natural ingredients without preservatives. While we ensure high-quality standards, please read product labels and instructions before use.
  2. Medical Disclaimer:
    Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before use if you have any medical conditions or allergies.

6. Returns and Refunds

Returns and refunds are governed by our Refund and Return Policy (refer to the Refund and Return Policy section).

7. Intellectual Property

All content, including product descriptions, images, logos, and designs, on the Moonshy website is the intellectual property of Moonshy. Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

Moonshy will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your information.

10. Modifications to Terms

Moonshy reserves the right to modify these terms at any time without prior notice. Continued use of our website or services indicates your acceptance of the revised terms.

11. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Mumbai, Maharashtra.

Contact Us

For questions or concerns regarding these terms, contact us at:

  • Email: moonshycustomercare@moonshy.in
  • Phone: [9029540678]

Thank you for choosing Moonshy for your natural, homemade products!